Terms and Condition to use SAPID!


# Title Terms and Conditions
01 SAPID SAPID is a product of DynoBiz Technologies Private Limited ("DynoBiz") and DynoBiz has complete ownership of the product.
02 Deliverables A customised Admin and Customer App (with your own Brand, Logo, Menu and the facilities) will be delivered to its customers.
03 Mode of Delivery The Admin app will be delivered to the Business Owner in "Testing Mode" on Google Play Store and cannot be shared with anyone. The Customer app will be delivered to the customers in "Production Mode" on Google Play Store.
04 Users Management The Admin has authority to provide access to other users and enable and disable them as per the requirement.
05 Trial Period A Trial Plan will be provided to the users to understand the app and get friendly with the app. The Trial Plan duration will depend on the number of orders and may vary as per the customer's requirement.
06 Confidentiality The customer's data will not be shared with any other person without the owner's consent.
07 Multiple Users Sapid Product supports multiple user types i.e. Admin, Manager, Waiter, Chef and Customers and all the users have different access rights and roles. Please verify every user type's role and access.
08 Training and Hands On Proper training will be provided to the Business Owner as well as their staff either physically or digitally.
09 Non Transferable The subscription of SAPID is non-transferable from one user to another user including its sister concern.
10 Non Refundable The SAPID product provides a trial plan and adopts "Use before you buy" ideology. But once any of the plan is subscribed by the user apart from Trial Plan, then, it will be non refundable.
11 Taxes The Customer/user will be responsible to charge the taxes on the products/items as per applicable government tax provisions. DynoBiz will not be responsible for any non-charging/over-charging/under-charging of taxes on the Sapid Apps.
12 Pricing and Plans SAPID pricing and plans may vary from customer to customer on the basis of the customer's needs, requirement, complexity, range of the products, sales etc.
13 Source Code and Graphics Source DynoBiz will remain the sole owner of the code and source file of the graphics. The source code as well as graphics source files will not be shared to the user/buyer under any circumstances.
14 Plan Renewals Please renew the subscription before the expiry of plan or number of orders exhausted, to avoid the suspension of the services till renewal.
15 Using your name for marketing By implementing SAPID, you will be allowing DynoBiz to use your name as our esteemed customers for marketing purposes.
16 Additional Charges Server charges, Message gateway charges, Payment gateway charges and other charges will be charged, if the same are requested by the customer/user, as per mutual consent.
17 Menu and Gallery Graphics You can provide your own images for the Menu as well as Gallery or may authorise us to download these images from any portal or website, or we may assist you by offering the generic images available with us.
18 Generic Graphics Initially, DynoBiz will provide you with a few generic graphics, which will be complimentary. However, all other requests/work will be chargeable.
19 Graphics copyright All the images, which are provided by DynoBiz, are the "Sole Property" of DynoBiz and cannot be used outside our system without our prior consent.
20 Support DynoBiz will provide prompt support to Sapid. The support will be provided digitally and if the need be, the personal visit will be done by the competent executive.
21 App Misuse Customer/User will use or do only legal activity/business as per Indian laws. DynoBiz reserves its rights to discontinue the services as well as initiate legal action, if the Sapid App is used for any illegal business/activity.
22 Additional features and Customisation We offer all sort of customisation and additional features apart from the Sapid App, on chargeable basis.
23 Subscription Plan Charges The subscription plan rates, may vary from customer to customer, on the basis of usage. DynoBiz reserves its rights to revise the annual charges and other term and conditions from time to time.
24 Terms and Conditions The customer/user will be notified, as and when, DynoBiz changes the terms and conditions.
25 Jurisdiction All the disputes or legal action will be subject to Delhi jurisdiction.