Improve customer services: In general, customers would have some questions, concerns or requests. Our product helps in catering all these kinds.

Customer segmentation: Different strategies can be applied to woo en-users according to some similarity, such as regular customers, potential customers, new customers etc.

Improve customization of marketing: Customizing products to meet customer satisfaction adapt and change its services or products based on presenting a different and unique product or services for each customer.

Time saving: interact with customers more frequently, by personalized message and communication way which can be produced rapidly and matched on a timely basis, and finally they can better understand their customers and therefore look forward to their needs

Increased personalized service or one-to-one service: Personalizing customer service or one-to-one services improve understanding and gaining knowledge of targetted market and also to have better knowledge about their preferences, requirements and demands.